Skip to the guide

RANKTALON HELP

Getting started with RankTalon

Set up the right business context, connect a social destination, and take a post from idea to Calendar. This guide also explains what each status means and how to pause scheduled automation.

Your first social post

Before you begin

Confirm the business you’re working on

Use the business profile you intend to publish for. If a screen asks you to select a business, choose that profile; the Calendar uses the business context active for your workspace.

Check that the website and business details shown in Visual Identity belong to the right business before you create content.

Check Visual Identity

Choose a destination

Connect the channel you want to use

Open Integrations and connect the destination for your post: Facebook, Instagram, or Google Business Profile. The options available later depend on the connected account and the post type.

Open Integrations

Check your brand context

Review Visual Identity

Confirm that the business details and visual assets in Visual Identity are current. This keeps your review focused on the right business before you prepare a post.

Open Visual Identity

Start with a topic

Plan what your first post is about

In Visual Identity, open Content ideas bank and choose Social posts. You can select Generate 50 ideas or add an idea manually. Then open the Calendar to prepare a post around the topic you chose.

Illustrative Content ideas bank fixture showing Social posts, Generate 50 ideas, and the No ideas yet empty state.
Illustrative local fixture using sample content, not a live account.

Check before you act

Review the post and destination

Read the post text, check its selected destination, and inspect any attached artwork before scheduling or publishing. A completed generation is still a draft; it does not by itself mean the destination accepted a post.

Choose what happens next

Leave it as a draft, schedule it, or publish now

If you’re not ready, leave the item in Draft. To choose a future time, use the Calendar’s Schedule a post flow and select Add to calendar. To send a reviewed post immediately, use Publish now when that action is available for the selected destination.

After taking action, check the Calendar status rather than assuming the post succeeded.

Open your Calendar

Know what the Calendar is telling you

Draft, Scheduled, Published, and Error

The status describes where the post is in its publishing lifecycle. The Calendar’s visible failure label is Error.

Illustrative Calendar fixture showing the Draft, Scheduled, Published, and Error status labels.
Illustrative local fixture with the current Calendar status labels.
Draft
Saved for review; it has not been scheduled or published.
Scheduled
Set for a future publishing time.
Published
The Calendar reports that the post was published.
Error
Publishing did not complete successfully; open the item for its available details.

You can pause without changing modes

Pause or resume the saved schedule

In Automation settings, use Pause automation to pause the saved schedule, or Resume automation to resume it. This control changes the schedule pause state; it does not switch operating mode or change destinations.

Illustrative Automation settings fixture showing the Pause automation control and a separate Manual Mode notice.
Illustrative local fixture; schedule pause and operating mode are separate.

Manual Mode is a separate operating mode. The Automation settings page says scheduled automation stays off until you switch to Automatic Agent Mode in Settings. Changing modes is not the same as cancelling individual scheduled posts.

Open Automation settings

When something goes wrong

Check the Calendar item marked Error

Open the affected item and read the available details to see what happened. If you still need help, contact the RankTalon team with the post and destination details; don’t assume a retry happened unless the Calendar shows a new result.